Your budget shouldn’t stop you from getting a healthy mouth. So we accept a variety of payment choices and third-party financing options that fit your wallet.
Our office accepts a variety of payment options

5% off total treatment if paid in cash at the beginning of treatment ( not valid with credit card payments)

• Cash
• Personal Check
• Major Credit Cards
• 3rd Party Credit Cards & Financing Options

Payment in full of the estimated patient portion of the fees is due no later than when services are rendered.For comprehensive treatment plans requiring multiple office visits, Hildebrand Family Dental requires a minimum deposit of 60% of the total estimated patient portion of the fees at the start of treatment.Patients are always responsible for amounts not covered by insurance, regardless of whether the original estimate included an expected insurance benefit, unless prohibited by law, or unless Hildebrand Family Dental has a contractual agreement with my plan prohibiting all or a portion of such charges.Patients may, at their discretion, elect to pay in full, in advance for comprehensive treatment plans. Refunds for unused credit balances will be issued pursuant to Hildebrand Family Dental’s refund policy as stipulated in section IV of the Patient Acknowledgements Policy.

You may discontinue treatment and request a refund from Hildebrand Family Dental at any time. Hildebrand Family Dental will refund any amount paid for treatment that you did not receive, except when Hildebrand Family Dental’s policy for Interrupted Services, set forth in section IV of the Patient Acknowledgment Policy applies.All refunds will be processed back to the original form of payment, except cash payments, which will be refunded by check.

How to Request a Refund
Contact your local office and request a refund.
Email refund request to: hildebrand@safamilydentalcare.com
Mail refund request to:
Hildebrand Family Dental
1001 W Hildebrand Ave,
San Antonio, TX 78201

All Refunds will be processed back to the original form of payment, except cash payments, which will be refunded by check.

Cash or Check Payment Refunds
Account Holder Refund Request — Upon receipt of a request for a refund, Hildebrand Family Dental will confirm all payments by check have cleared the bank (may take up to 30 business days). Once the credit balance is confirmed, Hildebrand Family Dental will issue a refund check within 30 business days.

Major Credit Card Refunds
Any refund of a payment originated through a credit card company must be refunded to the originating credit card account. Please contact your credit card company for more information regarding their refund policy.

Account Holder Refund Request — Hildebrand Family Dental will issue credit card refunds within 30 business days. It may take up to 7 business days for the credit card company to post the payment to the cardholder’s account.

Third Party Lender Refunds
Any refund of payment originated through third-party lenders must be refunded to the original account. Please contact the third-party lender for more information regarding their refund policy as processing of refunds may not be reflected on an account for up to 2 billing cycles.
Account Holder Refund Request — Hildebrand Family Dental will issue third-party lender refunds within 3 business days.

In all cases, South Park Family Dental patients agree to the following pricing terms:

Basic Cleaning

Simple tooth extraction not requiring sectioning of the tooth or other extraordinary procedures for removal.

Filing Amalgam

Single surface silver filling.

Filing Composite

Single surface composite filling (white or tooth colored) performed on a tooth in the front of the mouth.

Crown

Simple crown procedure utilizing a porcelain crown fused to non-precious metal and not involving complicated prep.

Simple Extraction

Simple tooth extraction not requiring sectioning of the tooth or other extraordinary procedures for removal.